Purpose of the role
Supporting the sales team by securing the most competitive pricing through strong relationships with
local shipping lines, ensuring timely and cost-effective solutions. Actively fostering strategic
partnerships to optimize revenue and volume growth for SCL. Serving as a key liaison between carriers
and internal stakeholders (Marketing, Customer Service), facilitating smooth communication and
alignment to drive business success.
Key Responsibilities and Tasks
- Promptly attending and responding to enquiries from Customer Service/ Sales /
Agents - Acquiring the quote on the Ocean freight Rates from different Shipping Lines in
accordance with the Shipper’s request - Quoting on an enquiry /project considering all the price factors in count as per the
Management guidelines - Getting confirmation from the CS team about the business from the customer and
booking space with the carrier - Negotiating with carriers to get the best price for Sarjak
- Meeting carriers / feeders at regular intervals –
- to discuss the present and upcoming aspects for increase of support to Sharp
- to resolve the issues with carrier / feeders
- Coordinating with Marketing and CS Team in order to provide smooth functioning of
Pricing channels - Coordination with Operations team for space / loading related issues
- Interaction with the Documentation team to resolve Carrier related issue like Invoice
/ FRT dispute / charges and Service related matters - Coordination with booking desk for pending issuance of booking
- Analysing team reports regarding enquiries, conversion / non conversion of those
enquiries into actual business, analysis of trends, etc. - Analysing trends for individual loading port / volume / market situation, etc and
discussing these observations with President – Business Development, Operations,
Pricing – Domestic - Analysing the loading and booking volume details on weekly basis and accordingly
coordinating with teammates for boost up of volume - Coordinating with the Domestic Commercial team on day-to-day issues, enquiries,
bookings, etc. - Setting targets for the team and the team members
- Allocating assignments and proper resources
- Handling conflicts and setting priorities for the team members
- Guiding team members on resolving issues of rates, bookings, etc.
- Motivating the team members to perform better
Educational Qualifications and experience
Minimum: Bachelor’s degree
Experience: Min Graduate of any discipline with 7-8 years of experience
Certification:
Job Description
| Behavioural competencies | Functional Competencies |
|---|---|
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